About CWEP
Carthage Water and Electric recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access...
Carthage Water and Electric recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year.
In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.
Mar 8, 2024
Version 1.2402.0
Outage Call Handling - cause dropdown is now operational for those that use OCH
Previous Versions
Here you can find the changelog of CWEP since it was posted on our website on 2022-03-02 19:43:16.
The latest version is 1.2402.0 and it was updated on 2024-04-22 09:15:27. See below the changes in each version.
CWEP version 1.2402.0
Updated At: 2024-03-08
Changes: Mar 8, 2024
Version 1.2402.0
Outage Call Handling - cause dropdown is now operational for those that use OCH
CWEP version 1.2401.0
Updated At: 2024-01-13
Changes: Jan 13, 2024
Version 1.2401.0
Bug fix to allow edit of payment amounts during the payment process.
CWEP version 1.2308.0
Updated At: 2023-12-06
Changes: Dec 6, 2023
Version 1.2308.0
Added the ability to submit multiple service outages at the same time.
CWEP version 1.2212.0
Updated At: 2022-12-12
Changes: Dec 12, 2022
Version 1.2212.0
Bug fixes with Report Outage Screen and Usage History Screen
CWEP version 1.228.0
Updated At: 2022-08-09
Changes: Aug 9, 2022 Version 1.228.0
Fix to show only electric meters in report outage drop-down
CWEP version 1.5
Updated At: 2022-05-10
Changes: May 10, 2022 Version 1.5
Bug Fix - Registration
CWEP version 1.3
Updated At: 2022-02-23
Changes: Feb 23, 2022 Version 1.3
Minor Fixes
Disclaimer
Official App Store Link
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